What exactly is an e-commerce store?

Simply, exchanging services and products around the globe Wide Web is named e-commerce. Any store that makes business by selling using the Net is termed an e-commerce store.

How is the business to consumer process aligned basically for an e-retail store?

1. Customers check the company's website and places the order

2. The payment is either done instantly or at cases, money on delivery is opted

3. Once an order is placed, it is intimated on the warehouse, the location where the products are stocked up

4. The proper strategy is packed, shipped and safely sent for delivery

5. The inventory is decreased by that number applied for and changes are available in the web site page accordingly

6. The buyer receives the product or service next few working days

The following are the logistics challenges faced in the e-commerce industry:

• Shipping costs

Due to a large amount of options for people to pick from on the internet, cost of shipping play a serious role in placing orders. Lots of businesses offer free postage to entice customers to buy from them

• Shipping time

The major disadvantage of shopping online it is time gap between payment and delivery. Most Indian e-stores take which range from 2-5 days for delivery and there are few big players who promise guaranteed one day delivery. No customer wants to watch for days because of their to be delivered

• Loyalty of clients

As a result of immense competition as well as an open market, customers keep seeking better deals and offers which is a challenge to make sure repeat customers

• Managing large orders of very small values

Most e-stores sell products priced from two digit numbers to many thousands. The gain margin for each and every product also differs considerably. It's hence difficult to treat every product exactly the same way and invest exactly the same amount and labor for shipment for every order

• Safety of shipped goods

In case of damages during shipping and delivery, particularly in case of fragile goods, the company relates to customer dissatisfaction, loss of goods and replacement costs.

• Reverse logistics challenges

Most e-commerce websites have an choice of return of items (RTO - Return To Origin) if the customer is unsatisfied. In India the return minute rates are quite high as well as the store must cope with the additional costs of giving back the goods on the warehouse.

The main success of the e-commerce store is usually to make their business model the same as those of physical stores. The greater complicated buying online is, the lesser is going to be people's inclination to purchase.

E-commerce is young to Indian markets. The key reason why it is collecting fast could be the Money on Delivery (COD) option. Based on an investigation by Ernst&Young, COD accounts about 50-80% of all online transactions in India. Despite the disadvantages it provides, COD has certainly built the reputation of web business.

With all the young crowd preferring to look online, the way forward for e-retail stores looks promising. Logistics play a significant role in determining how trusted and exactly how easy buying from a store will likely be. Businesses, especially start ups must invest considerable time, energy and resources in planning their delivery mechanisms. Most e-stores retail precisely the same goods and services. The main difference depends on how quickly, how cheap and exactly how safe the orders reach the customer.

By having an open market and fierce competitors, no doubt a properly maintained logistics system determines how successful the business could be.

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